I'm a big fan of taking every opportunity to grow
I am the first to admit that I am an overachiever. I blame it on spending the formative years of my life training for the Olympics. I chose to pursue a dual degree while in college, I studied abroad for a full year in China, I had multiple part time jobs, and I did it all in four years. Once I broke out into the real world I was introduced to DAM in my first role at ICP, the agency not the infamous hip hop duo, and got the chance to work on launching Coca-Cola’s new DAM. It was the opportunity of a lifetime and true trial by fire. After learning the ropes at ICP I was brought on to the team at UPS where I have had the chance to work as a product owner within an Agile environment. Each role has offered me a different perspective on how DAM implementations differ and how to identify businesses individual needs.
I am a bit obsessed with learning new things
Digital Asset Management Specialist - UPS
- Atlanta, GA
- October 2018 - Present
- Coordinated 3-month Site Accessibility survey to pinpoint specific adjustments needed to make site more WCAG 2.0 compatible.
- Assisted on 9-month Search Enhancement project to reduce bounce rate by 250% and page load time by 500%
- Created and led ongoing historical repository project to make 22,500 previously unutilized archival assets available to 8250+ employees worldwide via a new internal site that has a 25% CTR
- Reduced customer response time by 75% by implementing new organizational techniques.
- Executed day to day tactical work including: gathering ticket requirements, writing effective user stories in JIRA, conducting requirements analysis, prioritizing the backlog, and attending scrum meetings.
- Led in Women in Leadership Development Business Resource Group as a Co-Chair of Membership and Vice President of Public Relations for the UPS Toastmaster’s Chapter.
Brand Asset Manager - ICP
- Atlanta, GA
- December 2017 - October 2018
Experience
- Managed access to platform of 17,000 active users
- Directed segment of account that made up for 23% of all user outreach
- Acted as subject matter expert on a segmented user group for 3 global hubs
- Lead team of two to manage global coverage of major system access transition to Microsoft Azure
- Structured project plans for expected changes to platform development to increase communication with global hubs and reduce potential infrastructure failure.
- Served as daily transition lead to team in Shanghai within China standard hours
Checkout My Latest Work
From Social Media Posts to Press Releases
